Privacy Policy

Company: REMCON Design Build  |  Website: remcondesignbuild.com  |  Effective Date: May 8, 2026

1. Introduction

REMCON Design Build (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide when visiting remcondesignbuild.com (“Site”).

By using our Site, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you submit a contact form, quote request, or lead form on our Site, we may collect:

• Full name
• Email address
• Phone number
• Home or service address
• Vehicle details (year, make, model, condition) or property details (size, type, condition)
• Any additional information you choose to include in your message

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

• IP address and general geographic location
• Browser type and operating system
• Pages viewed and time spent on the Site
• Referring URL (the page that linked you to our Site)

This information is collected using standard web server logs and may be collected by third-party analytics tools such as Google Analytics.

2.3 Cookies

Our Site may use cookies and similar tracking technologies to improve your browsing experience and gather usage analytics. You may disable cookies in your browser settings, though some features of the Site may not function properly as a result.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes or service information
• Contact you by phone, email, or text message regarding your request
• Schedule appointments and deliver requested services
• Improve our website and marketing efforts
• Send promotional communications (you may opt out at any time)
• Comply with legal obligations

4. Text Message / SMS Communications

By providing your phone number and submitting a form, you consent to receive SMS or text messages from REMCON Design Build related to your inquiry, appointment reminders, or promotional offers. Message and data rates may apply. You may opt out at any time by replying STOP to any text message.

5. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website or conducting our business (e.g., CRM platforms, email marketing tools, scheduling software), subject to confidentiality obligations
• Legal authorities when required by law, court order, or to protect the rights and safety of our company or others

We may use platforms to manage leads and communications. These platforms have their own privacy policies.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you wish to request deletion of your data, please contact us using the information below.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Site is not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Your Rights & Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

10. California Residents — CCPA Notice

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. For requests or more information, contact us using the details below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

REMCON Design Build
7154 Convoy Court, San Diego, CA 92111
Phone: (858) 874-8779
Email: [email protected]